Project Lead – AI Projects

Role Overview:

We are looking for a hands-on, process-driven Project Lead – AI Projects to drive the delivery and execution of our internal operations technology and emerging AI initiatives. This role is pivotal in maintaining critical platforms for our wellness and operations teams while enabling AI-led automation to improve user and team experiences.

Key Responsibilities:

  1. Project & Product Delivery

    • Lead technical projects from concept to deployment, ensuring timely delivery.

    • Work closely with business, operations, and tech teams to define and prioritize requirements.

    • Oversee documentation, testing, and release cycles with precision and clarity.

  2. Platform Management

    • Manage and improve internal platforms, including ERP and CRM systems.

    • Coordinate API integrations, data flows, and user permissions across tools and platforms.

  3. AI & Innovation Enablement

    • Support and coordinate AI/ML projects, working closely with internal and external teams.

    • Enable early-stage AI-led automations that directly improve operational efficiency.

  4. Stakeholder & Vendor Coordination

    • Liaise with external developers or agencies when required.

    • Ensure alignment and delivery quality across all contributors.

  5. Analytics & Reporting

    • Monitor platform performance and project progress with clear metrics.

    • Provide updates and strategic insights directly to the CTO.

Qualifications:

  • 4–6 years of experience in technical project or product delivery.

  • Strong familiarity with platform development or ERP/CRM systems.

  • Ability to work cross-functionally with business, ops, and technical teams.

  • Proficiency in working with APIs, data flows, and user permission structures.

  • Excellent documentation, analytical, and communication skills.

  • Comfort with project management tools such as Jira.

Key Skills:

  • Ownership & Execution: High accountability and precision in delivery.

  • Process-Oriented: Clarity in managing end-to-end project cycles.

  • Analytical Thinker: Ability to prioritize, troubleshoot, and optimize systems.

  • Cross-functional Collaboration: Strong communication and coordination skills.

  • Tech-Savvy: Ability to work with technical teams and understand architecture-level discussions.

Bonus Skills:

  • Experience working with external dev agencies or vendors.
  • Exposure to AI/ML projects (even as a coordinator or product stakeholder).
  • Experience in healthtech, wellness, or operational-heavy industries.
  • Familiarity with project management tools such as Jira.

Benefits:

  • Competitive salary

  • Opportunity to work in a dynamic and growing organization

Why Join Us?

  • Be part of a growing, dynamic wellness organization.

  • Opportunity to drive operational excellence and strategic impact.

  • Work in a collaborative, fast-paced environment.

Department: Technology / Digital Operations
Location: Hybrid (preferred) Mumbai
Type: Full Time
Reports To: Chief Technology Officer (CTO)
Experience: 4-6 Years

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