Project Lead – (Zoho & Website Projects)
Project Lead – (Zoho & Website Projects)
Role Overview:
We are seeking a proactive and detail-oriented Project Lead to manage and drive technology initiatives across Zoho CRM, website development, and sales-related tools. This remote role involves working closely with internal stakeholders, vendors, and the CTO to ensure timely, high-quality delivery aligned with business needs. You’ll play a vital role in bridging technology, marketing, and operations—supporting process automation, project tracking, and vendor collaboration.
Key Responsibilities:
1. CRM & Website Project Management
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Coordinate with Zoho partners, agencies, and developers to manage enhancements and integrations
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Track and oversee website feature rollouts, bug fixes, and related vendor deliverables
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Convert sales and marketing requirements into actionable tasks and project timelines
2. Testing & Documentation
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Perform end-to-end testing and validation before deployment of CRM or website changes
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Create and maintain comprehensive SOPs, user manuals, and release notes
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Document changes and maintain an up-to-date project knowledge base
3. Stakeholder & Vendor Coordination
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Conduct weekly reviews with business stakeholders and tech partners
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Manage blockers, task prioritization, and progress updates to keep deliveries on track
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Ensure effective communication between internal teams and external vendors
4. Process Optimization & Automation
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Identify automation opportunities in sales workflows
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Suggest and implement improvements using tools such as Zoho Flow or Zapier
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Support scalable digital operations through process streamlining
Qualifications:
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Bachelor’s degree in Computer Science, Business, Engineering, or related field
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2–4 years of experience in tech project coordination, preferably with Zoho CRM exposure
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Working knowledge of web technologies (HTML, WordPress, Shopify, CMS workflows)
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Familiarity with tools such as Google Sheets, Jira/Trello, Notion, and Slack
Key Skills:
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Project Management: Strong task tracking and execution skills
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Communication: Excellent written and verbal communication with a collaborative approach
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Stakeholder Engagement: Able to interface with internal and external partners effectively
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Process-Oriented: Driven to improve workflows and deliver operational excellence
Bonus Skills:
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Hands-on experience with Zoho CRM
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Basic understanding of webhooks, APIs, or automation tools (e.g., Zapier, Zoho Flow)
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Previous experience working with outsourced development or marketing vendors
Benefits:
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Competitive salary
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Opportunity to work in a dynamic and growing organization
Why Join Us?
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Be part of a growing, dynamic wellness organization.
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Opportunity to drive operational excellence and strategic impact.
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Work in a collaborative, fast-paced environment.
























